Skip to content
Wolfpack logoWolfpack← back to waitlist
Subscription terms · PrimeWolfz LLC

Subscription Terms

How paid features on Wolfpack work.

cancel anytime

Version 2026-09-23 · Effective September 23, 2026

You are reading an earlier version. Read the current Subscription Terms.

This document changed after this page was built. You are reading the latest version.

All versions
  • 2026-09-24-v9September 24, 2026
  • 2026-09-24September 24, 2026
  • 2026-09-23September 23, 2026
  • 2026-09-22September 22, 2026
On this page
  1. Billing
  2. Cancelling
  3. Cancellation fees
  4. When a payment fails
  5. What Incognito covers
  6. When Incognito stops
  7. Your information
  8. When this ends
  9. Where the Service operates
  10. Refunds
  11. Changes

On this page

  1. Billing
  2. Cancelling
  3. Cancellation fees
  4. When a payment fails
  5. What Incognito covers
  6. When Incognito stops
  7. Your information
  8. When this ends
  9. Where the Service operates
  10. Refunds
  11. Changes

Wolf Pack subscriptions renew automatically until you cancel.

Billing

Your plan renews at the end of each period at the price shown when you subscribed. We tell you the price and the renewal interval before you pay, and you confirm them at checkout. Cancel before your next renewal date and you are not charged again. There is no other deadline.

**YOU, THE BUYER, MAY CANCEL THIS CONTRACT WITHOUT ANY CANCELLATION FEE WITHIN THREE (3) BUSINESS DAYS AFTER THE DATE OF THIS CONTRACT. SEE THE ATTACHED NOTICE OF CANCELLATION FORM FOR AN EXPLANATION OF THIS RIGHT.**

**NOTICE OF CANCELLATION. YOU MAY CANCEL THIS CONTRACT, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN THREE (3) BUSINESS DAYS AFTER THE DATE OF THIS CONTRACT BY EMAILING THIS SIGNED AND DATED NOTICE OF CANCELLATION TO THE SELLER AT THE EMAIL ADDRESS SPECIFIED HEREIN. IF YOU CANCEL, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT WILL BE RETURNED WITHIN TEN (10) BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE. TO CANCEL THIS TRANSACTION, EMAIL A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE TO: Wolf Pack, billing@wolfpackcampus.com.**

Cancelling

You can cancel at any time, from Settings, then Wolf Pack Plus, then Manage or cancel. You can also cancel by emailing billing@wolfpackcampus.com. Neither route is slower than the other. Cancelling stops the next renewal; it does not end the period you have already paid for. Paid features stay on until the end of that period.

Cancellation fees

There are none, at any time.

When a payment fails

If a renewal payment does not go through, your subscription enters a retry period and your paid features keep working until the end of the period you already paid for. If the payment is still unresolved when that period ends, the subscription ends and paid features stop.

What Incognito covers

Incognito hides your profile from the discovery deck: people who have not already matched with you, and who you have not already howled at, will not be shown your profile while it is on. It does not hide you from people you have already matched with, from people you howl at (reaching out shows them your profile, by design), or from the leaderboard, which is a separate setting in Privacy. While Incognito is on we do not record the profiles you look at, with one exception that follows from the line above: if you have already howled at someone, they can see you, so a view of their profile is recorded as normal. Ending your subscription does not reveal where you have been.

When Incognito stops

Incognito is a paid feature. If your subscription ends, Incognito turns off and you appear in discovery again. We notify you when that happens.

Your information

We will not, without your prior written consent, sell, assign or otherwise transfer to any person any information or material of a personal or private nature we acquired from you, including your photographs, your prompt answers and your profile details. Providers who process information on our instruction in order to run the Service are not covered by this, and are described in our Privacy Policy.

When this ends

When your subscription ends, for any reason, information and material of a personal or private nature we acquired from you is promptly returned to you or destroyed and deleted, and we send you confirmation that it has been. The exception is anything the law requires us to keep, or that a court order requires us to keep, which our Privacy Policy sets out.

Where the Service operates

Matches come from your own campus, and that is the service area of this contract. You will not be shown members outside it. If you move permanently outside your campus area, or you stop being an eligible student, write to billing@wolfpackcampus.com: we will cancel your subscription and refund the unused part of the period you have paid for.

Refunds

Beyond the three business day right above, and the relocation policy above, cancelling stops the next renewal rather than refunding the current period.

Changes

If we change these terms we will publish a new version here and, where the change is material, ask you to review it before your next renewal.

Dating Service Consumer Bill of Rights

1. No social referral service contract shall require the payment by you, the purchaser, of an amount greater than one thousand dollars. In addition, no such contract may extend over a period of time greater than two years.

2. No social referral service contract shall require you, the purchaser, to purchase a good or service which is directly or indirectly related to the social referral service. These extra services are known as ancillary services and, while these ancillary services may be offered to you, the law prohibits the seller from requiring that you purchase this service as a condition of your social referral service contract.

3. If your social referral service contract costs more than twenty-five dollars, the seller must furnish a minimum number of referrals per month to you, unless your social referral service provides the user with a search functionality or is presented with possible matches. If this minimum amount is not furnished to you for two successive months, or in the case of an online dating service with search functionality or algorithm or location based matching, any social referral, you have the option of cancelling the contract and receiving a full refund of all the money you paid, less a cancellation fee which cannot exceed either fifteen percent of the cash price or a pro rata amount for the number of referrals furnished to you.

4. Unless your social referral service contract is for online dating services that are generally available to users on a regional, national or global basis, your social referral service contract must specify the distance which you, the purchaser, are willing to travel to meet any social referral. No social referrals shall be furnished where you and the referral live at a distance greater than the distance specified in the contract.

5. The provider must have an established policy to address the situation of your moving outside the area it services. This policy must be explained in your contract.

6. If any provision of the social referral service contract is violated, you have the right to bring a court action against the provider which has violated the contract.

  • Terms
  • Privacy
  • Community Guidelines
  • Age requirement
  • Subscription terms
© 2026 PrimeWolfz LLC · Wolfpack is made by Seawolves, for Seawolves
TermsPrivacysupport@wolfpackcampus.com
Not affiliated with Stony Brook University