Privacy Policy

This Privacy Policy explains how Wolf Pack collects, uses, and protects your information when you use the Service.

Information We Collect

We collect the information you provide directly, such as your campus email address, date of birth, profile details, photos, and messages, along with usage information like app activity and device type. We do not collect your precise location, we do not use device or browser fingerprinting, we do not collect biometric information such as face geometry, and we never ask for access to your phone contacts.

How We Use Information

We use your information to operate the Service, including verifying eligibility, generating matches, enforcing our Community Guidelines, preventing abuse, and improving the product. We do not use your data to train third party advertising models.

Sharing

We do not sell your personal information. We may share limited data with service providers who help us operate the Service, such as hosting and moderation tools, under agreements that restrict their use of your data. We may also disclose information where we are required to by law, in response to valid legal process, or where disclosure is necessary to protect the safety of a person.

Deleting Your Account

You can delete your account at any time from Settings. Your profile stops being shown to anyone immediately. For 30 days you can change your mind and restore it. After that the deletion is final and cannot be undone.

Retention After Deletion

We keep the following, and nothing else, once your deletion is final:

A safety window of 90 days

During this period your account data is retained so that conduct reported by or about you can still be investigated. At the end of it, your account and its content are permanently erased, including your photos.

Safety records, kept longer. If your access was removed for breaking our rules, we keep a record of that decision, along with the evidence behind it, for two years. Separately, and for as long as the Service operates, we keep a one way cryptographic value derived from your campus email address so that an account removed for serious misconduct cannot simply be recreated. That value cannot be read back as an address, and we do not keep the address itself.

Reports and blocks

If you report someone, or block them, that record is kept even if either account is later deleted. This is deliberate: otherwise the person a report is about could erase it by leaving, and a block you relied on would quietly stop working. A report keeps a copy of what was reported, taken at the time you reported it.

Proof of the agreements you accepted, for five years, with your identity removed from it.

The minimum payment identifiers we are required to keep for tax and dispute purposes.

Legal Preservation

If we receive valid legal process, or become aware of a claim or investigation that requires it, we will suspend deletion of the relevant data for as long as we are obliged to preserve it. This can extend past the periods above.

Your Choices

You can review and update your profile, control who sees your activity, hide yourself from discovery, export your data, and delete your account, all from within the app. If you want to exercise a data right that the app does not offer directly, contact us and we will respond.

Security

We use industry standard safeguards, including encryption in transit and access controls, to protect your information. No system is completely secure, and we encourage you to use a strong, unique password.

Your Rights and Choices

You can download a copy of your data from Settings at any time. The archive arrives as a ZIP file on your device, not by email, and we ask for your password first so that holding an unlocked phone is not enough to take it. You can do this once an hour, and we tell you in the app every time an export is taken, so that an export you did not ask for is something you find out about.

What the archive contains

your profile, your photos, your prompts and interests, your matching preferences and quiz answers, the messages you sent, your matches, your blocks, the reports you filed, your swipes, your XP history, your purchase history, your consent records and your notifications.

What it does not contain, and why. Messages other students wrote to you are their personal data as well as yours, so they are not in the self-serve archive. Neither is anything that would identify a person who reported you, or the details of anyone you reported. For those, or for any request this button does not cover, write to privacy@wolfpackcampus.com and we will respond within 30 days.

Changes

We may revise this Privacy Policy from time to time. We will update the version number and, where changes are material, provide notice within the app.

How We Use Your Email Address

We use it to sign you in, to answer you when you contact us, and to send account and safety messages: security notices, moderation decisions affecting your account, and changes to these documents. Those cannot be switched off, and are described in the Terms.

We do not send you marketing email unless you turn it on yourself. Every other email category is off until you choose otherwise, because the address was given to us to sign in and that is not the same as agreeing to be mailed. Where we do send optional email, every message carries a one-click unsubscribe, and using it never affects the account and safety messages above.

How to Reach Us About Your Data. Write to privacy@wolfpackcampus.com. That address is the one place to ask what we hold about you, to ask for a copy, to ask us to correct or delete it, or to object to something we are doing with it. You can download most of your data yourself, at any time, from Download my data in Settings; the address exists for everything that tool does not cover and for anything you would rather ask a person.

We answer within 30 days

If we need longer, which is rare and usually means the request is complex, we will tell you why before that deadline passes rather than after it. If you are not satisfied with how we handled a request, say so to privacy@wolfpackcampus.com and it will be looked at again by someone who did not handle it the first time.