Terms of Service

These Terms govern your use of Wolf Pack. By creating an account you agree to them.

Eligibility

You must be 18 or older and hold a valid, active email address at a participating campus. Your account is personal to you and may not be shared, sold, or transferred.

Your Content

You keep ownership of what you post. You grant us the licence we need to display it within the Service. You are responsible for what you upload, and you must have the right to share it.

Acceptable Use

Wolf Pack is for making platonic connections on your campus. You agree to follow our Community Guidelines. Harassment, impersonation, sexual content, solicitation, and any use of the Service to threaten, stalk, or intimidate another person are prohibited.

Suspension and Removal

We may suspend or remove your access at any time for breaking these Terms or our Community Guidelines, and at graduation or loss of eligible student status, subject to the re-verification process described in our Community Guidelines.

Removal Is Not Reversed By Deleting Your Account. If your access is removed for serious misconduct, that decision applies to you and not merely to the account you were using at the time. Deleting the account and registering again with the same campus email address will not restore access. We keep a one way value derived from that address, and no more, for this purpose. Our Privacy Policy explains exactly what is retained and for how long.

Reports and Blocks Outlive Accounts

A report made about you, and a block placed on you, are kept even if you or the other person later deletes an account. You cannot remove a report about yourself by leaving the Service.

Safety and Legal Process

We cooperate with valid legal process and, where a participating campus licenses the Service, with that institution's safety and student conduct offices acting under their own procedures. Where we are required to preserve information for an investigation or a claim, we will do so even if you have asked us to delete it.

Payments

Paid features renew automatically until cancelled. You can cancel at any time, and cancellation takes effect at the end of the current period. Refunds are handled under the app store's policy where a purchase was made through one.

Disclaimers

The Service is provided as is. We do not conduct criminal background checks on members, and we cannot guarantee anyone's identity or conduct beyond verifying that they hold a valid campus email address. Take the same care meeting someone here that you would anywhere else.

Your Data

You can download a copy of your data from within the app, and you can ask us for anything the download does not cover. What the archive contains, what it does not, how often you may take one, and how long we keep information after you delete your account are all set out in our Privacy Policy.

Changes

We may revise these Terms. We will update the version number and, where changes are material, provide notice within the app.

Notifications and Service Messages

We send notifications about activity on your account: new matches, messages, howls, and your progress. You choose what reaches you, and on which channel, from Notifications in Settings. Push notifications also require your device's permission, which you can withdraw at any time from your browser or phone settings.

One category cannot be switched off

Account and safety messages reach you on every available channel, and this is deliberate. These are notices about the security of your account, moderation decisions that affect it, and changes to these Terms or our Privacy Policy. They are not marketing, and an alert about a suspension or a compromised account is worth nothing if it can be silenced in advance. Every other category is yours to turn off, individually, at any time.

Contact and Notices

Wolf Pack is operated from New York, United States. Write to legal@wolfpackcampus.com for formal or legal notice, including anything you are required to serve on us. Write to support@wolfpackcampus.com for help with your account, and to billing@wolfpackcampus.com about a payment or a subscription. Reports about another member go to report@wolfpackcampus.com, and anything urgent or serious to abuse@wolfpackcampus.com, both of which are described in our Community Guidelines.

These are read by a person

We may use automated tools to sort and prioritise, but a reply to any of these addresses will not be generated by one, and you can always reach a human by writing again.

Child Sexual Exploitation

You may not use Wolf Pack to create, request, share or solicit sexual content involving anyone under 18, and you may not use it to approach a minor for any sexual purpose. Nothing else in these Terms is weighed against this.

An account we believe has done this is terminated without notice. Unused paid time is not refunded, and the appeal route described in our Community Guidelines does not apply.

United States federal law, 18 U.S.C. 2258A, requires us to report apparent child sexual abuse material to the National Center for Missing and Exploited Children once we know of it. We do. That report contains what the law requires of it, which includes the content itself and the information we hold about the account that carried it. We preserve that material and those records for at least the 90 days the same law requires, and for longer where an investigation asks us to.

Deleting your account does not stop any of this. A deletion request does not withdraw a report already made, and it does not release material we are holding.

Quests and Locations

Quests are optional. Nothing in Wolf Pack is locked behind one, no part of your account depends on finishing any of them, and you can use everything else in the app without ever opening the Quests tab.

When you tap to complete a quest, and only then, your device asks you for your location and sends it to us once. We check whether you are within the quest's radius, we return yes or no, and we do not store the coordinates. There is no location history, no background tracking, and no way for another member to see where you are or where you have been. Places appear on the map. People never do.

A quest is not proof of attendance and not a record we share. We do not report to any university, employer, or third party that you were somewhere.

You are responsible for how you travel. Obey posted hours, signage, closures, and the instructions of staff. Do not enter a building, room, or area that is closed or restricted to you, and do not enter private property. If a place is shut, or you feel unsafe, do not go in: the quest will still be there, and no quest in Wolf Pack is worth your safety. Do not use the app while driving, cycling, or crossing a road.

Some quests name events that are ticketed or that the university may move or cancel. Those quests are optional within their line, and no trophy, level, or reward in Wolf Pack ever requires you to spend money.

Independence From Your University

Wolf Pack is an independent product. We are not affiliated with, endorsed by, sponsored by, or acting on behalf of Stony Brook University or any other institution, and no university is responsible for the Service or for anything that happens on it. We name campus buildings, public places, and public events descriptively, because those are the names people use for them. Trademarks and event names belong to their owners. If you need help, a university office, or emergency assistance, contact the university or emergency services directly, not us.